Frequently asked questions.

Custom and commissioned pieces:

  • Probably! We pride ourselves on our custom work. Fill out our custom furniture order form and we will work with you to create exactly what you envision. Feel free to provide links to any inspiration in the form.

  • Lead times for custom projects change depending on complexity, time of year, and order volume. There is a minimum lead time of six weeks for all custom pieces.

    If you fill out our custom furniture order form we will get back to you with an estimated lead time based on your specific project.

Shipping and Orders:

  • You should have received a confirmation email to the email address provided during checkout. If you did not, check your spam folder and that you provided the correct email address.

    If you still aren’t sure if your order went through, feel free to contact us through the contact page and we will help as soon as possible.

  • We currently only ship through USPS priority mail which generally takes about 3-5 business days.

    We also offer a free in person pick up option for those located in the Denver Metro area.

  • Orders are processed as they are received. Processing usually takes 1-2 business days unless the item requires customization, in which case, allow an extra 2-3 business days.

    Once processing is complete, allow 3-5 business days for shipping via USPS.

Other:

  • We recommend that our hardwood cutting boards are hand washed with normal dish soap. To avoid possible warping and cracking we also recommend towel drying the cutting boards immediately after washing.